- Delivery will be made within 3 to 5 working days after order confirmation.
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Free delivery for order amount $80.00 and above per order. Otherwise, there is a delivery charge between $3.50 to $12.50* depending on the package weight & dimension which will be known at the Check Out page.
- Delivery options on our website are only for deliveries within Singapore. For purchase to ship internationally, please use the Chat function to liaise with us before placing an order so that we schedule a separate arrangement.
- Delivery fee will be waived off for Self-Collection option which can be chosen upon check out.
- For urgent same day collection request or urgent delivery requirements, please use the Chat function to liaise with us and we will work something out for you.
- Any failed delivery due to wrong address or no one receiving the parcel, buyer will be informed of option to self-collect the item from our warehouse or arrange with us for a re-delivery at an additional fee of SGD $15.00.
- In situation where there is no one to receive the parcel upon delivery, customer’s request to leave parcels in the riser or outside your door can be done but at the customer's expense. Hammer & Wrench will not be responsible for any stolen or lost parcels.
- Delivery into customer’s premises shall be at the sole request of respective customers; Hammer & Wrench will not be responsible for any damage in customer’s premises.
- Delivery of bulky item to places without lift will be delivered to ground level only.
*Delivery within main island of Singapore only. Delivery to Sentosa or places that requires permit to enter, please use the Chat function to check with us before placing an order.
Normal parcels delivery will be done from Monday to Saturday 9am to 10pm (close on sun & ph). Small parcels (non-tracking postages) will be delivered via Singpost to your letterbox within 3-5 working days. Large items will be delivered via our delivery partners during office hours of 9am to 5.30pm from Monday to Friday and 9am to 1pm on Saturdays (close on sun & ph).
